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INFRASTRUCTURE FOR TECHNOLOGY PROVIDERS · MADRID

Colocation infrastructure for MSPs, integrators, ISPs, and carriers

ipcore can act as the physical layer for providers that design, manage, or sell services on their own infrastructure.

MAD-NE offers full racks, contracted power, carrier-neutral connectivity, and 24×7×365 physical operations. The technology provider can keep the solution design, the logical administration, and the service relationship with its customer; the exact split of responsibilities is documented for each project.

Row of racks highlighted in coral, connected to the cable tray and busway
Racks42U
Power1–5 kW
NetworkMulti-carrier
Support24×7×365

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A physical foundation for third-party services

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The public MAD-NE offering can be used to host a provider's own infrastructure or infrastructure that an MSP, integrator, ISP, or carrier manages for third parties.

LayerWhat ipcore can provideWhat the technology provider can keep
Physical infrastructureBuilding, racks, power, cooling, and accessHardware choice and lifecycle
NetworkCarrier-neutral options, Meet-Me Room, and interconnectionArchitecture design and service selection
Physical operationsGoods-in, racking, cabling, reboots, replacements, and RMALogical administration, monitoring, and application support
Service relationshipCoordination with authorized personsRelationship with the end customer, when so agreed

ipcore provides the physical infrastructure, the connectivity reachable from MAD-NE, and the work that requires presence inside the facility. The MSP, integrator, or carrier keeps the design, the management of its services, and the relationship with its customers.

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Public infrastructure data

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AreaPublic configuration
RacksFull 42U; 600 or 800 mm
Power1, 2, 3, 4, or 5 kW per rack
Colocation contractNo minimum term
Rack powerA+B; 32 A outlet per feed
Power continuity2N UPS, 2N distribution, and emergency power generation
CoolingN+1; Carrier chillers and direct expansion
ConnectivityCarriers, dark fiber, and interconnection; additional options
Access and remote hands24×7×365, subject to authorization and procedure
Evaporative or adiabatic coolingNo

Available capacity, pricing, SLA, and commercial terms are confirmed in the proposal. The absence of a minimum term applies to ipcore colocation; third-party circuits and services may be subject to their own terms.

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For MSPs and integrators

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An MSP or integrator can use MAD-NE to build a solution with its own hardware and keep the management of systems, applications, backups, security, and support for its customers.

Before contracting, the following is agreed:

  • who contracts the rack and the power;
  • who contracts each connectivity circuit;
  • who administers the systems;
  • which persons are authorized to access or request work;
  • how physical and logical needs are escalated;
  • what information each party receives;
  • how each component is invoiced.

The commercial and operational relationship is structured for each project, defining contracting, invoicing, points of contact, authorizations, and responsibilities before the hardware arrives.

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For ISPs and carriers

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MAD-NE can serve as a physical presence in Madrid to host routers, switches, and other network equipment, bring services closer to customers, or connect with carriers, other data centers, and interconnection points.

The possibilities include:

  • Meet-Me Room;
  • two fiber entries into the building;
  • connectivity carriers and additional networks;
  • dark fiber;
  • DCI links;
  • links to ESpanix and DE-CIX;
  • radio frequency or satellite when the project requires it.

The presence, route, delivery, and responsibility of each circuit are verified individually.

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For hosting, SaaS, cybersecurity, and backup providers

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The physical infrastructure can be part of a broader offering managed by the technology provider.

MAD-NE provides the environment to host equipment; the provider decides which services it delivers on top of it and which part it administers directly. Colocation, hosting, managed services, and cloud can coexist within the same architecture.

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Operations for remote teams

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A provider that does not keep staff in Madrid can delegate authorized physical work:

  • hardware goods-in;
  • racking and cabling;
  • reboots and checks;
  • replacement of disks, connectors, and cards;
  • RMA shipments and returns;
  • 24×7×365 remote hands.

The applicable times, priorities, rates, authorizations, and limits are defined in the proposal and the contract.

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What we need to prepare a proposal

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ItemWhat to indicate
Service modelMSP, integration, ISP, hosting, SaaS, or other
InfrastructureNumber of racks, equipment, and expected growth
PowerApproximate kW per rack
ConnectivityProviders, destinations, capacity, and continuity
ResponsibilitiesWho administers hardware, systems, and the end customer
AccessAuthorized persons and expected frequency
Delegated operationsPhysical tasks ipcore will perform
ContractingWho contracts and receives the invoicing for each component
ScheduleTarget installation date

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Frequently asked questions

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What does ipcore provide and what does the technology provider keep?

ipcore provides the data center, the reachable connectivity, and the physical operations. The technology provider keeps the design, the logical administration, and the customer service within the agreed split.

Can a provider keep the relationship with its end customer?

A project can be structured that way. Contracting, invoicing, points of contact, authorizations, and responsibilities must be agreed in advance.

Can I host equipment for more than one customer?

The public offering is full racks. The organization of equipment within the racks and the responsibilities for each service must be defined in the project and comply with access and security procedures.

Can I choose different carriers for different customers or services?

Yes, as long as each option is available and can be delivered at MAD-NE. Physical diversity must be verified circuit by circuit.

How is the commercial relationship structured?

The relationship adapts to the project and is formalized in the proposal and the contract, with clearly defined terms, points of contact, and responsibilities.

What minimum term does ipcore colocation require?

None. Contracting can adapt to the duration and evolution of each project. Circuits, specific work, and third-party services may have their own terms.

Are remote hands available for providers without local staff?

Yes. The service is available 24×7×365, subject to authorization, procedure, and contractual terms.

Next step

Describe the service you deliver and the infrastructure you need behind it.

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With racks, power, network, responsibilities, and a target date we can prepare a concrete commercial and technical conversation.